FREQUENTLY ASKED QUESTIONS

If you have a question that you can't find the answer to below, please use the contact us page.

HOW CAN I CONTACT YOU?


Email me at duongcovers@gmail.com and I will respond as soon as possible.

 


HOW DO I CREDIT YOU?


Please have “Cover Designed by Duong Covers” inside of the book..
 



ARE THE IMAGES AND FONTS LICENSED? 


​All of the images images are purchased with a standard license from DepositPhotos for eBook and print use. All of the fonts have commercial licenses. All finished products may be printed up to 250,000 copies before the images must be licensed again. Once that happens, then the author must license the image.
 



IS A DEPOSIT NEEDED?


Yes. There will be a 50% deposit for all items excluding premade covers. 
 



WHAT IS THE DESIGN PROCESS?


Once you contact me, we can get together to discuss ideas and information for the cover and I will reply with an email asking information such as title, author name, synopsis, ideas and other information to make the best version of the cover possible.  Once I have got the information that I needed, I’ll send you a mock cover and then we can work on it together to get the cover you desire.
 



IS IT POSSIBLE TO GET A REFUND?


100% of the deposit will be refunded if the customer is not satisfied before the cover is finalized excluding Premade Covers.
Once the client was made the final payment, then the client approves of the service that they had received and works are finalized. The services will be considered completed and no refunds will be given.




CAN YOU MAKE OTHER GRAPHICS?


I can make other graphics! If you are interested in another graphic such as a CD cover, please contact me. We can discuss ideas and the price.

©2019 by DUONG COVERS